We know that misted or cloudy windows can be frustrating, and you might have questions about what causes the problem, how it can be fixed, and what to expect during the replacement process. We’ve put together answers to some of the questions we’re asked most often to help you understand your options and make an informed decision.
If you can’t find the information you’re looking for, please get in touch and we’ll be happy to help.
General questions
Q Do I need new windows if they are misted?
A Not necessarily. In most cases the uPVC frame is still useable and only the sealed glass unit needs replacing.
Q Can you replace just the glass?
A Yes. We specialise in replacing failed double-glazed units while keeping the existing uPVC frame.
Q Is replacing the glass cheaper than replacing the whole window?
A Yes. Replacing the glass unit is often significantly more cost-effective than replacing the entire window and frame.
Q What causes windows to mist up?
A Misting occurs when the seal around a double-glazed unit fails, allowing moisture to enter between the panes.
Q How long does the process take?
A Our typical turnaround is 7–10 days from measurement to fitting.
Q Do you offer free quotations?
A Yes. We provide free quotations and measurements.Service questions
Q What types of windows do you work on?
A We specialise in uPVC windows and uPVC doors with glazed panels.
Q Do you work on wooden windows?
A No. Our service is specifically for uPVC frames.
Q Do you work on aluminium windows?
A No. We only replace units within uPVC frames.
Q Can you replace broken glass?
A Yes, subject to inspection and measurement.
Q Do you supply the replacement units?
A Yes. We source and fit all replacement sealed units ourselves. Warranty questions
Q Is the replacement glass guaranteed?
A Yes. Our replacement units come with a 10-year manufacturer warranty, excluding accidental damage and breakage.
Q Will the windows mist up again?
A The replacement units are manufactured to modern standards and are covered by the manufacturer’s warranty.
Landlords
Q Is this suitable for rental properties?
A Yes. Replacing failed units is often a more cost-effective option for landlords than completely replacing windows.
Q Can you work between tenancies?
A Yes. Many landlords use our service to improve the appearance of a property before new tenants move in.
Location questions
Q What areas do you cover?
A Huntingdonshire (Huntingdon, St Ives & St Neots) Including villages such as:
Abbotsley, Alconbury, Brampton, Buckden, Earith, Fenstanton, Hemingford
Grey, Kimbolton, Sawtry, Somersham, Warboys, Yaxley and surroundingvillages.
Cambridge & South Cambridgeshire
Including:
Girton, Histon, Milton, Grantchester, Cambourne, Fulbourn, Linton, Sawston,
Melbourn, Waterbeach and surrounding villages.
Peterborough & surrounding villages
Including:
Barnack, Wansford, Castor, Eye, Thorney, Glinton, Helpston and surrounding
villages.
Q How quickly can you visit for a quotation?
A This varies depending on workload and location, but we aim to arrange
quotations as quickly as possible.